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Business Platforms & Workflow Automation
Custom internal systems, administrative interfaces, operational workflows, and business process applications.
The typical problem
Operational work is spread across spreadsheets, email threads and disconnected tools. Data is entered twice, approvals are hard to trace, and the process only works because a few people know how to work around it.
Engineering approach
Map the real workflow, including its exceptions, before designing screens. Model roles, states and permissions explicitly, automate the repetitive steps, and keep an audit trail of who changed what. Roll out incrementally so the old process keeps working until the new one has earned trust.
Potential deliverables
- Workflow and domain model
- Role and permission design
- Administrative interfaces
- Integrations with existing tools
- Rollout and migration plan
Technologies
Ruby on Rails
Hotwire
PostgreSQL
- Pundit
- Ransack